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CellRam
Installation and Setup Procedures
This document contains step by step instructions that
will assist you in installing CellRam and the Wireless Marketing
Wizard. It is a simple
procedure and takes only a few minutes.
| BEFORE YOU START |
*
Use a machine with Excel installed if you have one. |
| Run the CellRam Installer. |
f you are reading
this on the computer you wish to install into, click HERE
and choose Run or Open. |
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Choose Run or Open |
To run it on another machine go to
http://www.cellram.com/.
In the upper left
corner, click the yellow “Install FREE Trial” link and choose “Run”
or “Open” |
| Click Yes to Install . |
Continue
selecting the default options to continue with installation. |
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Near
the end of the installation, you will see the "Creating Icons"
message.
The final installer dialog will then appear. |
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In the final installer screen, with the
“Finish” button, check the “Launch Program
File” check box and click "Finish', the registration form will
appear. |
| Register for your Free Demo |
Complete all fields in the registration form and click Submit.
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| Select Carriers |
A dialog will
appear that allows you to select the carriers that you work with.
Select the carriers you offer services for and click to “ADD” them
to the right column.
Select all carriers you offer so we can
enable functions for you. |
| Set For Wizard Use |
In
the lower left area; click Sales and Marketing Only
You can easily return to the Setup screen and change this setting
to try out ASC functions later. The Wizard is where the profit is!
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| Submit Registration Data |
Click “Done” to register with the SoftSell server and receive a
license. The Setup Screen will appear. |
| Enter Setup Data |
For
the Marketing Wizard, the ONLY login data required is for the
Indirect ( I.N.C.) website. |
|
Enter I.N.C.
login |
Enter INC login data into the fields in the upper left hand corner.
This is so the Wizard can automate logins and access the WINSS
lookup tool for you. We DO NOT receive your login data, It is not
transmitted anywhere. It is encrypted and stored on your computer..
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Use
the red
Test button to verify that login data is entered correctly.
The Test function will return a dialog informing you if automated
logins were successful.
All login
data is case sensitive so check the CAPS lock key. |
Optional
Additional Login Functions |
Enter FDT and SNAP login data if you wish to automate. If you use
FDT and SNAP on this computer enter the login IDs and passwords to
automate login procedures. It’s not required now, you can always do
it later. |
| Save Setup Data |
Click the “Save” button in the bottom right corner. |
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Click ‘Yes’ to create an icon on your desktop for the Wizard and
CellRam. |
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Enter the names of people that will use the software on this
computer. (Easy to edit later) |
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Windows Vista users
Only |
A message will
appear that states a Windows restart is required. Close all
programs and select Restart Now. The Restart Now button will
perform a machine restart. There is a restart later button but the
Wizard requires a registry change to take effect before it will
function properly.. |
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After Restart Use
the 'CellRam' desktop Icon to launch the Wizard. |
| Check Version Number |
We are always
improving our software. The Installer is not updated as often as
the software. |
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SoftSell software automatically
upgrades itself when required after initial setup.. . |
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Update your Version |
In the lower left corner click the
blue “Main Menu” button.
In the lower right corner. Click the black “Upgrade” button
INSTALLATION IS COMPLETE! |
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| New
User Tutorial |
Click
this link for an online tutorial created for new users.
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1. a I Click the “Download Free
Trial” link and .
2. After download,
3. Complete all fields in the registration form and click
Submit. The CellRam Setup Screen will appear.
4. Enter your Login ID’s and passwords for web sites
into the fields in the CellRam Setup screen. This data is
not transmitted. It is encrypted and stored on your hard
drive for CellRam to use to automate login procedures. You
need to do this only once in each machine where CellRam is
installed.
* FDT login data is only required if you wish to use
the automated FDT login convenience feature.
* If this machine will not be submitting to Repair
Resources, RR (Repair Resource Login Data section) login
information is not required.
* Indirect, Motorola, and NASC (Repair Login Data section)
login data is required for CellRam to complete repair
processing procedures for you.
BE careful to check
the CAPS LOCK KEY! – All logins and passwords are CASE
SENSITIVE. This is the most common problem
with Setup. New login test buttons for web sites
allow you to verify that your Login data is correct. Click
them as you complete login information.
5. You will see 5 check boxes at left, four are checked
by default. If you wish to use the customer callback
functions leave the default settings for now. There are 3
print options, The first is for the Lookup screen that you
are familiar with. The second option will print the voucher
screen when you submit with CellRam. The third option is
for the CellRam Repair Ticket. We recommend that you leave
this option on as it is unique to CellRam – Click
“Text/Receipt” as most users prefer this format.
NOTE:The "ASK" option adds steps - try to choose Yes or No
for print procedures.
6. NASC Settings
Click the "New Voucher System" button ONLY of you are
currently using the new voucher system. As of 7/1, this is
PA, LA, GA, and parts of CA.
6. Click “SAVE.” CellRam will ask for the
Indirect Password to make sure it’s correct as
it’s required to return to the Setup Screen for future
changes.
7. CellRam will ask to create a desktop shortcut, Click
“Yes.” CellRam will then log into NASC and obtain
the voucher and non-voucher lists for your area as they may
not be the same for all areas of the country.
8. The Action Menu will appear. Almost done… In the
lower right just above the CR Logo; click
“Agent Setup” and
enter the first names of people that will use CellRam on
this computer. This function is used to create and edit the
popup list of employees for use during submission and ticket
printing functions. Names should appear above each other in
the list
9.
FOR MULTIPLE MACHINES IN A SINGLE LOCATION:
. There is one last thing…. In the lower left
corner, Click “Reports / CallBack” to display the
Main Menu. Center screen on the right side, click “Set
Data Storage Folder.” In Drive C, select the
“cellram_share” folder and click “OK –
Yes.” Click Cancel in the lower left corner to return
to the Action Menu. READY TO GO! NOTE: This folder select
function can be used to allow multiple computers in a single
location to share data. This enables many functions.
Type a PTN, SIM, and IMEI. The cursor will advance
automatically for you. Click the button with
Red text in the upper
right corner. This red text will not appear until you enter
data. For Assistance and/or training, please call us!
See http://www.cellram.com/Quick_Guide.htm
for more user information.
Sales: 888-429-4626
Support: 508-888-3764
Assign A Function
Key
If you wish to activate CellRam using a keyboard function
key (f-key). Right click on the CellRam Desktop shortcut and
select Properties. Click into the Shortcut key field and
press the desired "Function key." Try F7. If you get a beep,
try another key as that f-key is already assigned to another
program or function.
Quick
Launch
If you wish to activate CellRam using a single click, copy
the shortcut to the "Quick Launch" area on the right hand
side of the Windows Start Button. If quick Launch is not
enabled in your machine, right click on the Windows Task
Bar, Click "Properties - Show Quick Launch - OK". NOTE: You
cannot assign a Function key to a Quick Launch icon.
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